Your cart is empty
You may check out all the available products and buy some in the shop
Return to shop
Support Center
FAQ
Shopping Information
Use the search bar on our website to look for specific items by name, category, or keywords. You can also visit our shop page or browse through our collections for inspiration.
Yes, you can save products to your wishlist by clicking the heart icon on the product page. Ensure you’re logged in to access your wishlist anytime.
The product availability is mentioned on the product page. If it’s out of stock, you’ll see an “Out of Stock” label.
Yes, you can place orders as a guest without registering an account, but creating an account allows for easier tracking and quicker checkouts in the future.
Payment Information
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets like Paytm, PhonePe, and Google Pay.
Absolutely. Our website uses secure encryption technologies to keep your payment details safe.
Yes, you can apply a valid coupon code at checkout.
In case of payment failure, check your bank/card details and try again. If the issue persists, contact our customer support team for assistance.
Our Products
Yes, all our jewelry is crafted from 925 sterling silver and comes with a certificate of authenticity.
Yes, we use high-quality AA+ Graded Cubic Zircons for a sparkling finish.
Yes, our jewelry comes with a 6 months warranty against plating fading or tarnishing. Please refer to the warranty card or terms page.
Avoid exposing silver to water, chemicals, or perfumes. Store it in an airtight bag to prevent tarnishing. For detailed tips, check our jewelry care guide.
Most of our products are adjustable or free size. Check our size guide available on the specific product page to select the perfect fit.
Yes, our product images are professionally photographed to ensure they represent the actual item. Slight variations in color may occur due to lighting or screen settings.
Coupons & Discounts
Ensure the code is valid and has not expired. Check if it meets the minimum order value or specific product requirements.
No, only one coupon code can be applied per order.
Unfortunately, coupon codes cannot be applied after an order is placed.
Order Delivery & Shipping
You can track your order status through the Order Tracking page on our website using your order ID.
In case of lost shipments, we’ll either issue a full refund or arrange a replacement.
We deliver to most pincodes across India. Use our pincode checker to confirm delivery availability.
Yes, you can place an order for delivery within India from anywhere in the world.
We offer free shipping on orders above ₹699. For orders below ₹699, a nominal fee of ₹79 applies.
Orders are typically delivered within 2-7 business days, depending on your location.
Returns are accepted within 7 days of delivery for unused items in their original packaging. Refer to our Return Policy for details.
Initiate a return request via our website from “My Account” page or contact our support team. We’ll guide you through the process.
Return shipping charges are the customer’s responsibility unless the product is damaged or defective.
Yes, exchanges are possible based on product availability. Contact our support team for assistance and refer our exchange policy for more details.
My Account
No, you can shop as a guest, but creating an account allows for faster checkouts and order tracking.
Click on “Forgot Password” on the login page and follow the instructions to reset it.
Yes, you can update your details by logging into your account and accessing the “My Account” section.
Yes, we take data security seriously and ensure your personal information is encrypted and protected. Visit our privacy policy page for more details.
Payment & Cash On Delivery (COD)
Yes, COD is available for select pincodes on orders below ₹10,000.
Yes, a nominal fee of ₹89 applies for COD orders.
All products under ₹10,000 are eligible for COD.
Contact our customer support team to cancel your COD order before it is shipped.
Returns & Exchanges
You can cancel your order before it is shipped by logging into your account or contacting customer support.
Contact our support team immediately with your order details, and we’ll resolve the issue promptly.
Please share unboxing video and pictures of the damaged item with our support team within 48 hours of delivery for assistance.
Gift Cards
Yes, you can use multiple gift cards in a single transaction, subject to their combined balance covering the order amount.
Refunds for gift card purchases will be reissued as a gift card or credited back to your original payment method.
Need Some Help?
For immediate assistance, you can click below to chat live with our Customer Support Team or write to us from contact page. Whether it’s a question about your order or product guidance, we’re ready to help.
Please allow 7–14 business days from when we receive your package for any refunds to be processed.