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Terms & Conditions
Please read the following terms and conditions (“Terms”) carefully before accessing or using any of our services. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the website or avail of any services offered.
These Terms constitute an electronic record under the provisions of the Information Technology Act, 2000, and the rules thereunder, as amended from time to time.
In these Terms, the use of the terms “you”, “User”, and “Customer” refer to any person accessing or using the website, services, or making a purchase. The terms “we”, “us”, and “our” refer to Lakshmi Silver Co., a business registered under GST number 27AFOPJ8399E1ZS, and operating from 202, 2nd Floor, Plot-61/63, Artham Mall, Vithalwadi, Zaveri Bazar, Mumbai – 400002. Our Hallmarking License Number is HM/C-7791319129.
1. Introduction
a) The website, www.lakshmisilver.com (“Website”), is an e-commerce platform owned and operated by Lakshmi Silver Co. for selling high-quality 925 sterling silver jewelry, including rings, bracelets, pendants, and other related products.
b) By using the Website, you agree to these Terms and all other policies referenced herein, including the Privacy Policy, Return Policy, Warranty Policy, and Shipping Policy.
c) We reserve the right to refuse service to any User for any reason at any time without providing an explanation.
2. User Account, Password, and Security
a) To access certain services, you may need to register an account on the Website.
b) You are responsible for maintaining the confidentiality of your account credentials, including your password. Any activity undertaken using your account credentials will be deemed authorized by you.
c) You agree to notify us immediately at [email protected] in case of any unauthorized access or use of your account.
d) We are not liable for any loss or damage arising from your failure to comply with this section.
3. Services Offered
Lakshmi Silver Co. offers a variety of services through the Website, including but not limited to:
a) The purchase of jewelry products, crafted with 925 sterling silver, featuring hallmark certification for authenticity.
b) Secure payment methods and multiple delivery options for your convenience.
c) Additional product-specific terms and conditions may apply, which will be displayed alongside the product on the Website.
4. Policies and User Consent
By accessing the Website and availing of our services, you agree to the terms outlined in the following policies:
a) Privacy Policy
b) Shipping and Return Policy
c) Returns, Refund & Exchange Policy
These policies, available on the Website, form an integral part of these Terms and shall be read together
5. User Conduct and Prohibited Activities
You agree to use the Website responsibly and will not engage in activities that:
a) Defame, abuse, harass, stalk, or violate the legal rights of others.
b) Upload files containing viruses, malware, or software that could harm the Website or disrupt its services.
c) Reverse-engineer, copy, modify, or redistribute Website content without prior written authorization from Lakshmi Silver Co..
d) Violate any applicable laws or regulations, including but not limited to intellectual property rights, privacy rights, and consumer protection laws.
Any misuse of the Website may result in termination of your account and/or legal action.
6. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, images, and product descriptions, is the exclusive property of Lakshmi Silver Co. and is protected under applicable intellectual property laws.
a) You may not reproduce, distribute, or otherwise exploit any content from the Website without our explicit written consent.
b) Unauthorized use of our intellectual property will result in appropriate legal action.
7. Product Information and Disclaimer
a) While we make every effort to display product images and descriptions accurately, the actual product may vary slightly due to photographic lighting, screen settings, or minor design updates.
b) The User agrees to bear the risks associated with these variations and waives any claims against Lakshmi Silver Co. related to such discrepancies
8. Pricing, Payment, and Taxation
a) All prices on the Website are listed in Indian Rupees (₹) and are inclusive of applicable taxes.
b) Prices are subject to change without prior notice.
c) We accept payments through secure gateways, including credit/debit cards, UPI, and net banking.
9. Shipping, Returns, and Refunds
a) Shipping Policy: Orders above ₹699 are eligible for free shipping. A shipping fee of ₹79 applies to orders below ₹699. Details on delivery timelines and tracking are available on the Website.
b) Return Policy: Returns for damaged or defective items must be initiated within the timeframe outlined in our Return Policy.
c) Refunds will be processed after the returned product is inspected and approved as per our policy.
10. Limitation of Liability
Under no circumstances shall Lakshmi Silver Co. be liable for any direct, indirect, incidental, special, or consequential damages arising from:
a) The use or inability to use the Website or its services.
b) Unauthorized access to your data or account.
c) Errors or inaccuracies in the product description or other content on the Website.
11. Indemnification
You agree to indemnify and hold Lakshmi Silver Co., its employees, directors, and affiliates harmless from any claims, damages, or losses arising from your use of the Website or violation of these Terms.
12. Termination
We reserve the right to terminate your account or restrict access to the Website at our sole discretion, without notice, if we determine that you have violated any of these Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
14. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
For further assistance, please contact us at:
Lakshmi Silver Co.
202, 2nd Floor, Plot-61/63, Artham Mall, Vithalwadi, Zaveri Bazar, Mumbai – 400002
Email: [email protected]